Silk Media    
 
 
 

Voice Logger

Voice logging or telephone recording, is the practice of regularly recording audio, usually in a business situation. Most commonly business telephone lines are recorded. This allows businesses to keep records, improve customer service, increase security, and decrease errors.
 
Features & Benefits
    Powerful Index & Search Functions - Excel Format, Search by Period / Date / Local No / In-Out Call /        Call Time / Call Duration / List / save / Email - selected calls.

    Automatic / Manual Data Back-up.

    The Software is Network enabled. It can also be accessed by Remote PC's through LAN / WAN /        Internet - to Monitor events in Real Time and / or Query / Call Record(s) Basis - from anywhere.

    PC interface. All Phone conversation saved in PC.

    175 Hours of Phone Recording requires only 1GB HDD Space.
 
Application
silkmedia_voicedrop    Banks.

silkmedia_voicedrop    Customer Service Department.
 
 
Conferencing Services
 
IT Media & Content Services
 
Point Products
Integrated Solutions
 
 
 
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